The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
Make every day a WOW day for your customers, your staff—and your bottom line!rn“In your hands is a manifesto on how Zappos completely blew away the standard of delivering a consumer-centric exp…
- Edition
- -
- ISBN/ISSN
- 9780071749589
- Collation
- xiii, 302 p.; 21,5 cm.
- Series Title
- -
- Call Number
- 658.4092 MIC z
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