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I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations

People need to think, 'Why do I do this?' or 'How could we do this differently or better?' People need to be unreasonable. They need to question the assumptions that governs today's practice and redesign the way they work in the light of what the organisation is setting out to achieve. It is not just the leader's job to think unreasonably, people involved in work at all levels will have good ideas about how to improve the work they do. The purpose of this book is to encourage unreasonable thinking.

Availability
s1608045Available
Detail Information
Series Title
-
Call Number
658.4 SED i
Publisher
Buckingham : Vanguard Press.,
Collation
160p.; 21.5 cm.
Language
English
ISBN/ISSN
9780951973103
Classification
658.4
Content Type
-
Media Type
-
Carrier Type
-
Edition
-
Subject(s)
Industrial management
Organizational change
Achievement motivation
Customer services
Specific Detail Info
-
Statement of Responsibility
Other version/related

No other version available

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